Privacy Policy

What we collect

• Contact and shipping details you enter at checkout (name, email, address)
• The photos you upload, used only to create your order
• Order history and payment status (we don’t store full card numbers — payments are processed by our payment provider)
• Basic site analytics (pages viewed, device type) to keep the store working

How we use it

To create and deliver your order, to send proofs and updates, to handle support and refunds, and to improve the store. We do not sell your personal information.

Who we share it with

Only the services needed to run your order: our payment processor, our print-and-ship partner, and our email/hosting providers. Each receives only what’s needed.

Cookies

We use cookies to keep your cart working and to measure basic traffic. You can block cookies in your browser; some features may stop working.

Your choices

Email contact@custompawportraits.com to ask for a copy of your data or to have it deleted. We’ll respond within 30 days.

Children

Our store isn’t directed to children under 13, and we don’t knowingly collect their data.

Updates

We’ll post any changes on this page with a new effective date.